Ottawa service

Home and personal IT help in Ottawa.

Phtiana Software helps Ottawa households with computers, Wi-Fi, printers, accounts and home-office setups. We fix the problem, explain what happened in plain language, and leave things easier to manage.

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What's included

Computers and phones

Slow machines, new device setup, updates and moving files to a new computer.

Wi-Fi and printers

Better coverage around the house and printers that connect every time.

Accounts and passwords

Recover accounts, set up a password manager and turn on safer sign-in.

Home office

A dependable setup for working from home, including backups.

A good fit if

Wi-Fi drops in parts of the house
You’re locked out of an important account
A family member needs patient help with a new device

How a project runs

Understand

We learn how you work and what you need to solve.
Recommend

You get clear options, with the trade-offs explained.
Build and support

We put the right solution in place and help you keep moving.

Common questions

What kind of home IT problems can you help with?

Computers, phones, tablets, Wi-Fi, printers, email and online accounts, backups and home-office setups.

Can you help a family member who isn’t comfortable with technology?

Yes. We go at their pace, explain each step in plain language and leave simple written notes.

Can you help me avoid scams and keep accounts safe?

Yes. We can set up a password manager, turn on multi-factor sign-in and show you the warning signs of common scams.

What should your technology do better?

Tell us what is getting in the way. We’ll help you work out a practical next step.