Ottawa service

Managed IT services in Ottawa.

Phtiana Software looks after IT for Ottawa small businesses: computers and phones, user accounts, email and office tools, networks, security basics and backups, with one place to ask for help.

What's included

Devices and accounts

Set up, update and keep track of computers, phones and user accounts.

Email and office tools

Microsoft 365 or Google Workspace configured, secured and documented.

Networks and Wi-Fi

Reliable office internet, Wi-Fi and printers that just work.

Backups and security

Backups you have tested, multi-factor sign-in and sensible security habits.

A good fit if

  • Nobody on the team officially owns IT
  • You aren’t sure your backups would actually restore
  • New staff take days to get set up with the right accounts

How a project runs

  1. Understand

    We learn how you work and what you need to solve.

  2. Recommend

    You get clear options, with the trade-offs explained.

  3. Build and support

    We put the right solution in place and help you keep moving.

Common questions

What does managed IT include?

Day-to-day care of your devices, accounts, email, network and backups, plus a single place to ask for help. We agree on the scope in writing so you know what is covered.

Do you work with Microsoft 365 and Google Workspace?

Yes. We set up, secure and document both, including user accounts, shared files and multi-factor sign-in.

Is managed IT only for larger companies?

No. Small offices often benefit most, because there is usually no one whose job is to look after IT.

What should your technology do better?

Tell us what is getting in the way. We’ll help you work out a practical next step.

Get in touch